One thing we know about carpet cleaning services is that you have a lot of companies to choose from that you can compare from for your residents or business. If you want to know exactly how many there are in your local area, make sure you do a search on Google for “carpet cleaning near me”. With choice comes the inevitable: You have to know how to choose a carpet cleaning service. And to that we say, there are many factors that you need to consider. In this article, we are going to walk you through some of those factors.
The most important factor you need to consider is the type of space that is being cleaned. We really do not need to tell you, but there is a world of difference in the amount of abuse that carpets endure if they are installed in a home or office. What you want to do is to find the carpet cleaner that offers different cleaning add-on options. Really, depending on your particular situation, you may need more than carpet cleaning. You might also need stain protection, pet odor removal, and even dyeing services in order to restore your carpet to its original condition.
As we said before, you will find many cleaners if you search “carpet cleaning near me” on Google. One way that you can narrow down your choices is by taking stock of what you need and asking the different cleaners if they offer a solution to those specific needs. For example, if your pet had an accident, find a cleaner that offers pet odor removal. And if your carpet looks dated, find one that offers carpet dyes on top of cleaning.
There are basically two classes of carpet cleaners in the country: the local businesses and the national chains like Coit, Stanley, Steamer, and USA Clean Master. Most of the time, local businesses only have a few trucks and a few options to offer their customers. The national chains, meanwhile, offer industrial-strength solutions. Of course, there is a big difference in the price between the two. We are not going to tell you which type of carpet cleaning service to hire, but we are going to tell you to determine what specific job on top of the carpet cleaning needs to be done. Then find a company that can do it.
On top of the add-on service, another area of concern is the cleaning method. There are two methods that are widely-used in the industry. The first one is steam-cleaning. With this method, hot water and a cleaning solution are inserted into the carpet and then removed with a suction, which is usually mounted on a van. The second method is the bonnet method. Soap is applied to the carpet before it is removed with a rotator brush that absorbs the soap and the dirt.
Steam cleaning offers deep cleansing while bonnet is best for short loop carpeting, which is commonly found in offices. If your carpet suffers all manner of abuse from foot traffic and pet activity, go for the steam method.
The last but certainly not the least important factor when it comes to hiring a carpet cleaner is customer service. Not all of the companies that come on top of the search results when you search for “carpet cleaning near me” are good at professionally- handling customers. Professional customer service, in this case, means a company representative promptly returns your calls and patiently answers your questions. It also means that the cleaners arrive on time and call at least thirty minutes before they arrive.
It’s difficult to determine a company’s professionalism just by looking at its official website. The only way that you can get that kind of information is by going to websites like Yelp.com or Thumbtack where you can read reviews and star ratings. It’s either that or you ask your family and friends for recommendations.
Of course, you friends and family will always have your best interests in mind and will only recommend the carpet cleaners that they have hired before and are happy with. However, if you have no one who can provide that information, you can trust the information being offered by strangers. However, do not be content with reading just one review. Pre-qualify the carpet cleaners by reading almost, if not all, of the reviews of highly-rated (4 stars out of five) carpet cleaners.
So, now that you know how to choose a carpet cleaner, you might be wondering how much it costs. Well, that really depends on the area you live in and the type of carpet cleaner you hire (national chain or local).